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World Bank Debars eCitizen Builder

World Bank Debars eCitizen Builder Webmasters Kenya for Five Years

Unverified — auto-generated summary, not yet reviewedPolicy & RegulationKenyaAug 25, 2026

The World Bank has debarred Webmasters Kenya — the builder of Kenya's flagship eCitizen government digital services platform — for five years, delivering an integrity blow to the country's most prominent govtech infrastructure and raising questions about public procurement standards.

Kenya's eCitizen: the contractor ran a national platform while ignoring ten audit requests

Faking two experts' CVs to win a $98,000 Somalia contract is embarrassing. Receiving ten written reminders from the World Bank and still refusing to hand over your accounting records — that's the part that should alarm anyone who cares about Kenya's digital infrastructure.

Because the same company billing the Kenyan government between $773,000 and $1.55 million every month to run eCitizen — the platform millions of Kenyans use to access government services — is the one the World Bank just found to have actively obstructed an investigation.

The Auditor-General has already flagged $2.7 million overcharged to citizens and nearly $1 million allegedly diverted to private accounts through that same platform. The debarment doesn't answer those questions. It just makes them harder to ignore.

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