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More Than Half of M-PESA Transactions Are Now Free, Safaricom Discloses

Unverified — auto-generated summary, not yet reviewedFintech & PaymentsKenyaNov 7, 2026

Safaricom has disclosed that more than half of all M-PESA transactions are now processed without a fee, providing a material data point on the tension between the platform's financial inclusion mandate and its revenue monetisation trajectory.

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More Than Half of M-Pesa Transactions Are Free · cioafrica.co · T2

Story timeline · 5 entries

Nov 7, 2026This story
Half of M-PESA Transactions Fee-Free
New data confirms over half of M-PESA transactions are now fee-free, adding granularity to the monetisation trade-off at the heart of Safaricom's volume-first strategy.
Nov 7, 2026
Safaricom Confirms Mungania as CFO
Safaricom confirms Mungania as permanent CFO and M-PESA head, ending months of uncertainty at East Africa's most-watched telco.
Nov 6, 2026✦ Take
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Nov 5, 2026
M-PESA's KES478bn Social Value
Safaricom releases FY26 M-PESA social value figure of KES478 billion, adding a quantified impact metric to the previously reported strategic pivot toward wealth management and SuperApp.
Nov 2, 2026✦ Take
M-Pesa Eyes Wealth, SuperApp
Safaricom CEO Peter Ndegwa has outlined a strategy to evolve M-Pesa beyond mobile payments into wealth management and a unified OneApp platform, signalling a major strategic shift for Africa's largest mobile money operator. The pivot positions Safaricom as a full financial services platform rather than a payments utility.