413,000 Nigerian Telecom Complaints in H1 Signal Regulatory Pressure on Operators

Nigeria's telecoms regulator, the NCC, has recorded 413,587 consumer complaints in the first half of 2026, dominated by data depletion, billing failures and network quality issues, and has launched an audit of operator performance in response. The complaint volume and subsequent regulatory audit add to the compliance pressure already facing Nigerian operators, with MTN Nigeria previously identified as accounting for the majority of data depletion complaints.